Privacy Policy

Introduction

Welcome to Aether Flare Quivar Hotel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment information and billing details
• Government-issued identification for registration
• Special requests and preferences
• Loyalty program information

Automatically Collected Information

• IP address and browser information
• Device information and usage data
• Location data (with your consent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process reservations and provide hotel services
• Communicate with you about your stay and our services
• Process payments and manage your account
• Improve our services and customer experience
• Comply with legal requirements and regulations
• Send marketing communications (with your consent)
• Ensure security and prevent fraud

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Emergency Situations: To protect safety and security

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection
• Secure payment processing systems

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Withdraw consent for marketing communications
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your relationship with our hotel

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.